Refund Policy
At finlight, we provide clarity and transparency so you can make an informed decision before upgrading to a paid subscription.
Last Updated
17.08.2025
Free Tier (Launchpad)
- Every customer can test finlight through the free tier, which includes 5,000 monthly API requests.
- The free tier provides access to the REST API so you can evaluate technical integration, data formats, and performance.
- The dashboard, accessible in all tiers, discloses which sources include full-text content before any upgrade.
Paid Subscriptions
- Upgrading to a paid tier unlocks higher usage quotas, full-text content access for supported sources, and additional delivery options (Webhooks and WebSockets).
- Because all core technical evaluation can be completed in the free tier and content availability is fully disclosed in advance, all paid subscriptions and renewals are strictly non-refundable.
- Subscriptions are billed at the start of each period and will remain active until the end of that period, even if cancelled early.
Cancellations
- You may cancel your subscription at any time through your dashboard to prevent future billing.
- Access will remain available until the end of the current billing cycle.
Exceptions
Refunds may only be granted if:
- A payment was processed in error (duplicate charge), or
- A statutory right to a refund applies under applicable law.
Contact Us
If you have any questions about this Refund Policy or believe you qualify for an exception, please contact us at: info@finlight.me